Frequently Asked Questions (FAQ)

By anticipating your reservation in advance, your transfer is more hassle-free; you don’t waste time looking for or waiting for a taxi. In addition, you will know the cost in advance.
By pressing the “Book your trip” button, you will be redirected to the online form. Your reservation will be made after four steps. Fill in the details of your reservation request. You have the possibility to add stops during your trip. Do not forget to mention the number & time of the flight in step 3 of the reservation in the commentary section. If your destination does not appear in the pre-established list of destinations, please let us know by e-mail. When the reservation is confirmed, you will receive a voucher that confirms your reservation.
Your driver will pick you up on time and at the pick-up address. If it’s at the airport, he’ll be waiting for you on arrival, in front of the information desk, with a sign that bears your name. If you can’t find him, don’t hesitate to call us. You can also call the driver if your pick-up is at the train station.
Don’t worry, your driver will inform himself about the progress of your flight. He will be present when your plane lands.
The confirmation of your reservation will be processed and then confirmed. You will receive a confirmation after we process your reservation. Do not hesitate to write to us in case of doubt.

You have three options to pay for your reservation:

  • Pay the total amount of your reservation by credit card.
  • Pay 30% of the total reservation on the website, and pay the balance directly to the driver when you arrive at your destination.
  • Pay the total of your reservation in cash to the driver on arrival (euros are also accepted). 
So that your item arrives safely as soon as possible, be sure to provide us with the pick-up and delivery date, the nature of the item, content, dimensions, etc. when you make your booking.
Throughout his mission the driver will accompany you on all your trips, he follows your program and your schedule. He will always be responsive and he will listen to you.